I used to be on hold for approximately 40 minutes, with normal ‘updates’ from a supervisor named Tony…who was calling some unidentified Division to check on the 2nd, missing voucher….when…Indeed,, I had been Minimize off! I called again…only to generally be informed the wait could be 18-twenty five minutes. I’m continue to ready on this get in touch with again. This trip is definitely the vacation of a lifetime for my spouse, a wounded veteran and cancer survivor.
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I'm employing two vouchers as partial payment for these flights. I despatched the vouchers for the address presented in July.
I can not have the complaint part on the American Airlines Web page to work. So Here is the only position i can find to put up my information and facts in advance of mailing it into the cooperate Office environment.
About the returning flight we checked in plus the workers greeted us and seemed incredibly Experienced. Of course until finally we Visit the counter. The youthful gentleman was really inexperienced. The agent beside him spelled out that we set the incorrect ticket on certainly one of our eight baggage. They two gentlemen could not do the job it out and in essence told us all the things was Okay.
Under no circumstances I repeat never ever will I choose American Airways. Once more.Totally unprofessional workers with the ticket agent to flight attendants. The many jokes I have listened to over it remaining a †cattle hauler †airline is regretably accurate in my recent practical experience.really unfortunate.
just an e-mail apologizing to the inconvenience because of the delayed flight would've been all I wanted from someone with your operations.
Experienced an on-line reservation established to go and when wanting to submit it advised me to begin about – I termed a agent straight away and mentioned they could see the worth I was quoted but when refreshed when up $a hundred and twenty – Tough to think that they'd not stand by what they may see on the web – I wound up needing to spend the additional $one hundred twenty simply because I essential those exact flights – again tough to consider they would not stand beside the net selling price – pretty costly
Even now trying to uncover another person to help me with my situation. Have sent a information over the AA web-site using a reaction that produced no sense. Have referred to as and been explained to to deliver the information. I made an effort to response towards the information that produced no feeling and I gained an e-mail again stating the e-mail handle I responded to is just not is use.
I had some incredibly constructive look at more info information to give them to stop this Down the road, but was unable to ascertain connection with them.
Based upon this experience I'm able to only conclude that this follow appears to generally be company as common for American Airlines, In particular just after witnessing indications about not eliminating cots from selected areas. How can an organization justify obtaining over fifty Grownups slumber on cots in an airplane terminal? This needs to be a priority for the fireplace Marshals!
A business affiliate And that i traveled back again from Punta Cana, DR on flight 1629 from a business vacation last Friday (2/five/16) then on to Dallas by means of flight 207. The moment arriving again into Dallas and retrieving our baggage, we recognized a solid odor to the suitcases and then over the contents within, the offensive “musty†smell permeated anything and on some merchandise it’s doubtful which the smell might be eliminated.
I are traveling with American Airlines for quite some time now and am now quite stunned in a current occurrence. I'd just gotten back again from holiday to find that my suitcase was missing. American Airways informed me I had been purported to get it back the next day, nonetheless I only got it two days later and located that my suitcase had been ripped open up and wrecked.
I recognize that it could be a while before USAIR and American software might be synched. But, there's no basis for your brokers to generally be so disconnected.
Last but not least we been given all of our luggage and naturally one of my luggage wasn't there. As predicted it had been lost, my sons car or truck seat was shed. The exact same ladies that experienced lied previously explained that it had to be there, scanned in.